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What do you need to know about our processes
Complainant
Practitioner
This section provides information for practitioners about how we manage complaints through our heath, performance or conduct pathway, depending on the issue. It also describes possible outcomes of a complaint.
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A complaint has been made about you
Practitioner
This section provides information for practitioners about how we manage complaints and what they can do if a complaint is made about them.
Before lodging a complaint with us
Complainant
What do you need to know before lodging a complaint with us? This section contains key informaiton that you need to know before lodging a complaint. This includes a guide on filling in online complaints form, information about filling in complaints form on behalf of...
About Us
Complainant
Practitioner
We work to protect the health and safety of the public in New South Wales by managing complaints about practitioners and students. We work with the Health Care Complaints Commission to decide the best way a complaint should be managed. In its management of a complaint...
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The Health Professional Council Authority (HPCA) maintains the websites of the HPCA and the NSW Health Professional Councils. This Privacy Policy applies to all the publicly accessible pages on the HPCA and Council websites.